Usability and Accessibility

Serco Usability Services has the people, experience, and backing to help you produce the very best new media products.We are the UK's premiere independent consultancy focused on new media user experience.We have an established reputation based on the specialist knowledge and expertise acquired during the group's 30-year history in the usability industry.

System Concepts is a multi-disciplinary team of: offering consultancy, training and research to help optimise productivity, usability and safety within your business. Our services include: Usability testing and accessibility audits DSE assessments and workstation design Health and safety training including IOSH approved courses for a wide range of blue chip clients in the UK, Europe and North America.

As former particle physicists the Surfability management team has many years of experience working within large international collaborations, sharing knowledge through intranets, developing software, and analysing complex data sets. We now hope to help realise our vision of a 'golden age of information'. Surfability Limited is a Corporate member of the British Web Design and Marketing Association. To qualify for this membership category our website has been independently evaluated. Additionally, we are committed to compliance with the BWDMA code of professional conduct including fair-trading and customer service issues.

Based in the UK, Openia was formally established in 1999 (originally trading as Wey Valley Consulting Limited) and employs staff who have been involved in the Internet since the late 1980s. Openia focuses on total Internet resource management. This is achieved by providing specialist services and products designed with excellence as a top priority. As a standard approach, we focus on using the latest open source technologies such as Linux, Apache and Zope. This approach guarantees highly secure and stable solutions at a fraction of the costs associated with proprietary software. We also pride ourselves in the ability to host, co-locate and manage client servers at state of the art facilities in the London Internet Exchange (LINX).

Usability by Design is a leading usability consulting firm offering usability research, established in 1997 in the UK and now based in Sydney, Australia as well. We specialise in improving the customer experience through usability and interaction design across all forms of interface, ranging from mobile devices, to e-commerce/e-business, web and client/server environments. We have many years of experience in user-centred design and our consultants have been at the forefront of GUI design and the field of usability in a variety of European and Global companies, including merchant banks, global software companies, Government, Local Government and retail.

Amberlight Partners is a London based Human-Computer Interaction (HCI) Consultancy. We provide user-centered design and research services to clients and partners in the UK and internationally. We have built a reputation for excellence by providing a flexible portfolio of consultancy, research and design to the leading producers of interactive systems worldwide. Now in our fifth year, we are expanding our services and tools for clients in order to help them realise even more value by understanding even more about their end users. We are a wholly independent, privately owned company.

fhios is a privately owned international company that was founded in 2002 by a team of Human Computer Interaction, User Research and Technology specialists with extensive experience in the design, development and assessment of interactive applications. Using a number of different research and design methods such as focus groups, telephone interviews, online surveys, in-depth interviews and usability testing, fhios has evolved a number of different strategies to ensure that its clients have the best insight into their customer needs and behaviours across many different digital and non-digital channels.

Flow is a consultancy specialising in user experience. User experience is about making electronic products that are successful because they actually cater for the needs, desires and tastes of the people who use them. We pass on our knowledge in usability test reports, expert evaluations, workshops and in the storyboards we make for our clients to help them to structure their products. Flow provides solutions, not just research. The consultants all come from production backgrounds so we are able to recommend practical solutions to problems we uncover.