.gif) Managed VoIP deployment is being driven by replacement of old software, rather than for cost reasons.
According to a Frost and Sullivan World Enterprise Telephony Markets research report, businesses are reluctant to move to VoIP services if their current PBX service has not been outgrown, reports CRN Australia.
However, Justin Coombes, marketing manager for Gamma Telecom, told the website the technology can be sold on cost benefits alone.
"Cost is a prime driver for SMEs and hosted is a very attractive option for them. Also, many start-up businesses go straight into IP."
Figures from the report show managed VoIP uptake will pass 50 million units this year and will reach 62 million units by 2013, expected to grow by 6.8 per cent year-on-year.
CRN.com has previously reported more solutions providers are choosing to sell managed VoIP services as more firms opt for the technology.
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