IT Management

 

 

The Average Inc or Limited Company could do quite a lot to improve the ways it uses technology in order to reduce risk, ensuring business continuity, and to cut unnecessary cost. If Average Inc. needs to improve its use and management of its ICT infrastructure, then that means most real companies do as well. [More]

IT is not broken, But it still needs fixing     [August 2007]

Although most would agree the corporate world is largely free from crisis, this sentiment is not reflected throughout the entire breadth of the business ecosystem - especially in IT.   [More]

 

 

Desktop management - A driver for Vista adoption?     [May 2007]

Throughout much of the last 15 years a lot of attention has been lavished on the less than humble personal computer, now almost universally revered as "the PC". While there is absolutely no doubt that the PC has enabled much productive, and valuable, work to be delivered it has not been without cost, especially in terms of the time spent configuring, repairing and maintaining such devices. However, in recent years the high cost of looking after the device has caught up with the PC.  [More]

 

The IT professional community is made up of everyone from CIOs, through department heads and project managers, to IT practitioners such as architects, developers and operations staff. The range of skills and disciplines is broad and varied, reflecting the complexity of the modern IT landscape. All of these professionals play a role in IT systems delivery, yet so much vendor marketing and sales activity nowadays is focussed purely on the CIO. Whether this is appropriate is an interesting question. Does the CIO really drive all of the action or are other IT professionals involved too? Understanding the reality in this area is important if IT vendors and customers are to achieve proper alignment with regard to IT investment and procurement activity. [More]

 

Mobile Platforms and Devices - The need for managed deployment    [February 2007]

Mobile access to business systems represents a new opportunity for business improvement, but often translates to a headache for IT. Working through the myriad of middleware and devices to develop a coherent platform strategy can be a challenge. This is further complicated by the personal nature of mobile devices which means that unlike other areas of IT, it is also necessary to deal with the strong and often very diverse views and opinions expressed by users. However, unravelling the dependencies has now become an important prerequisite for moving forward in a secure and cost-effective manner. [More]

 

Vista Value Indicators - What do early adopters have in common?   [August 2007]

Windows Vista was launched to enterprise customers towards the end of 2006, providing many with a chance to investigate the value of upgrading. With this in mind, we look at what those intending to adopt Microsoft’s latest desktop operating system over the short to medium term have in common. [More]

 

Hardware & Software Auditing - An important key to delivering effective IT services  [June 2006]

Technology advances in some areas and commoditisation in others has led to a general proliferation in the number and type of components that must be supported by IT departments. In addition, components are continually being updated, re-deployed and combined in different ways, often without the involvement or knowledge of the IT function. It is also becoming increasingly more common for new equipment and software to enter the organisation independently of the IT department, through local procurement by business units and the introduction of personal technology by users at an individual level.[More]

 

 

Email is now more important to companies than ever - sensitive information is committed to email both inside and outside of the organisation. However, growth in overall email volume, driven by more sophisticated spamming attacks, as well the need to filter out malware and to ensure content is suitable for purpose means that we now must re-address how we view email within the organisation. [More]

 

The Good, the Bad and the Ugly - IT Supplier perception research     [December 2005]

It’s not just the big guys that matter
When we talk about IT suppliers, it is easy to focus on the few big names that dominate the landscape – organisations such as Microsoft, IBM, Dell and so on. However, the size, richness and diversity of the supplier community comes into sharp focus from this study. When IT buyers and users were asked to highlight suppliers that stood out in 2005 as part of a recent online survey conducted via The Register, over 550 different organisations were named within 1,800 nominations. [More]

 

Achieving Best Pracice in IT Management for SMBs   [July 2005]