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Application Service Provider

Application Service Provider: An application service provider (ASP) is a business that provides computer-based services to customers over a network. Software offered using an ASP model is also sometimes called On-demand software or software as a service (SaaS). The most limited sense of this business is that of providing access to a particular application program (such as customer relationship management) using a standard protocol such as HTTP. ( Source: Wikipedia)

Is Network Traffic Monitoring Failing – Customer Complaints Remain Number 1 Problem


Section: Articles
Despite network monitoring tools consuming hundreds and millions of corporate dollars, customer complaints for poor service are at an all-time high consuming even more of the corporate budget. To understand why network monitoring fails in its objective, it is first necessary to examine how the use of networks has transitioned in the last ten to fifteen years. Network traffic patterns have dramatically changed. With few exceptions, the early years of the internet were driven ...   read more

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